Credit Reports Unavailable

Resolved

Partial outage

Started 7 days agoLasted 20 minutes

Affected

HELOC Inquiry API

Lead Portal

HELOC

Updates

Resolved
May 08, 2026 at 1:23 AM
Resolved
May 08, 2026 at 1:23 AM
This incident has been resolved. All impacted inquiries have processed.
Monitoring
May 08, 2026 at 1:17 AM
Monitoring
May 08, 2026 at 1:17 AM
Credit reports appear to be available again. Remediation for impacted applications is in progress.
Identified
May 08, 2026 at 1:03 AM
Identified
May 08, 2026 at 1:03 AM
We are experiencing delays pulling credit reports. Users may experience timeouts when submitting inquiries.

Figure - Credit Reports Unavailable – Incident details