Figure - Degraded property search vendor performance – Incident details

All systems operational

Degraded property search vendor performance

Resolved
Major outage
Started 3 months agoLasted about 3 hours

Affected

HELOC Inquiry API

Degraded performance from 5:30 PM to 8:00 PM

Lead Portal

Degraded performance from 5:30 PM to 8:00 PM, Operational from 8:00 PM to 8:00 PM

HELOC

Degraded performance from 5:30 PM to 8:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We believe our vendor is back to full function now, but we will continue to monitor to confirm.

  • Identified
    UTC
    Identified

    A vendor we rely on for property data is experiencing an outage. We are working with them to restore service. Offer generation for inquiries may be delayed in some cases.

Figure Docs
Terms and Policies

©2024 Figure Technology Solutions, Inc.