Figure - Delayed application processing – Incident details

All systems operational

Delayed application processing

Resolved
Degraded performance
Started 4 months agoLasted about 8 hours

Affected

Lead Portal

Degraded performance from 3:45 PM to 6:02 PM, Operational from 6:02 PM to 12:00 AM

Updates
  • Resolved
    UTC
    Resolved

    Application processing has been restored

  • Identified
    UTC
    Identified

    Delays in processing are still ongoing, we are monitoring and working to mitigate impacts.

  • Resolved
    UTC
    Resolved

    Applications are now processing as usual with no delays.

  • Monitoring
    UTC
    Monitoring

    Processing delays have improved significantly. We will continue to monitor.

  • Investigating
    UTC
    Investigating

    We are currently experiencing delays when processing applications. We are currently investigating this issue.

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