Figure - Issues pulling property data – Incident details

All systems operational

Issues pulling property data

Resolved
Partial outage
Started 3 months agoLasted about 1 hour

Affected

HELOC Inquiry API

Partial outage from 8:52 PM to 9:20 PM, Degraded performance from 9:20 PM to 9:53 PM

HELOC

Partial outage from 8:52 PM to 9:20 PM, Degraded performance from 9:20 PM to 9:53 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have identified the root cause and are monitoring a fix. It may take some time for processing to catch up on certain applications.

  • Investigating
    UTC
    Investigating

    We are currently investigating some applications taking longer than usual to pull property data and AVMs.

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