Some users may experience login issues

Resolved

Degraded performance

Started 3 months agoApril 14, 2026Lasted 23 minutes5:075:30 PMUTC

Affected

Lead Portal

HELOC

Updates

Resolved
April 14, 2026 at 5:30 PMUTC
Resolved
April 14, 2026 at 5:30 PMUTC
This incident has been resolved.
Identified
April 14, 2026 at 5:11 PMUTC
Identified
April 14, 2026 at 5:11 PMUTC
We are continuing to work on a fix for this incident.
Monitoring
April 14, 2026 at 5:07 PMUTC
Monitoring
April 14, 2026 at 5:07 PMUTC
We implemented a fix and are currently monitoring the result.

Figure - Some users may experience login issues – Incident details