Credit Reports Unavailable

Resolved

Major outage

Started 12 days agoLasted about 2 hours

Affected

HELOC Inquiry API

Lead Portal

HELOC

Updates

Resolved
April 22, 2026 at 10:45 PM
Resolved
April 22, 2026 at 10:45 PM
This incident has been resolved.
Monitoring
April 22, 2026 at 10:04 PM
Monitoring
April 22, 2026 at 10:04 PM
Vendor service is restored and fully operational. We are processing applications that queued during the outage.
Update
April 22, 2026 at 9:44 PM
Update
April 22, 2026 at 9:44 PM
We are continuing to work with vendors experiencing outages across our systems.
Identified
April 22, 2026 at 8:59 PM
Identified
April 22, 2026 at 8:59 PM
We have identified an outage with our credit vendor and are working with them to restore service. Offers for applications will be delayed until this is remediated.

Figure - Credit Reports Unavailable – Incident details