Credit Reports Unavailable

Resolved

Partial outage

Started 2 months agoMay 08, 2026Lasted 20 minutes1:031:23 AMUTC

Affected

HELOC Inquiry API

Lead Portal

HELOC

Updates

Resolved
May 08, 2026 at 1:23 AMUTC
Resolved
May 08, 2026 at 1:23 AMUTC
This incident has been resolved. All impacted inquiries have processed.
Monitoring
May 08, 2026 at 1:17 AMUTC
Monitoring
May 08, 2026 at 1:17 AMUTC
Credit reports appear to be available again. Remediation for impacted applications is in progress.
Identified
May 08, 2026 at 1:03 AMUTC
Identified
May 08, 2026 at 1:03 AMUTC
We are experiencing delays pulling credit reports. Users may experience timeouts when submitting inquiries.

Figure - Credit Reports Unavailable – Incident details