Figure - Delayed Email Delivery – Incident details

Delayed Email Delivery

Resolved
Degraded performance
Started 9 days agoLasted about 2 hours

Affected

Lead Portal

Degraded performance from 5:30 PM to 7:42 PM

HELOC

Degraded performance from 5:30 PM to 7:42 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have identified an outage with our email service, causing delays in email delivery, including emails containing one-time passcodes. It is currently fixed, but will take some time for backlogged emails to process.