Figure - HELOC Application Experience Degraded Performance – Incident details

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HELOC Application Experience Degraded Performance

ResolvedMajor outage1 hour 1 minute

Affected

HELOC Inquiry API

Major outage from 1:55 PM to 2:56 PM

Pre Qualification API

Major outage from 1:55 PM to 2:56 PM

Lead Portal

Major outage from 1:55 PM to 2:56 PM

Partner Organization Homepages

Major outage from 1:55 PM to 2:56 PM

HELOC

Major outage from 1:55 PM to 2:56 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC
    We are currently investigating this incident.
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