Figure - Notice history

All systems operational

Corporate Website - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
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CSP - Operational

99.97% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 99.91%

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Feb 2026
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Docs - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
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HELOC Inquiry API - Operational

99.73% uptime
Feb 2026 · 99.83%Mar · 100.0%Apr · 99.35%

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Feb 2026
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Pre Qualification API - Operational

99.99% uptime
Feb 2026 · 99.99%Mar · 99.98%Apr · 99.99%

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Feb 2026
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Apr 2026

Lead Portal - Operational

99.83% uptime
Feb 2026 · 99.83%Mar · 100.0%Apr · 99.66%

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Feb 2026
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Apr 2026

Lead Portal - Bulk Processing - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
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Partner Organization Homepages - Operational

99.98% uptime
Feb 2026 · 99.92%Mar · 100.0%Apr · 100.0%

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Feb 2026
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Apr 2026

HELOC - Operational

99.82% uptime
Feb 2026 · 100.0%Mar · 99.75%Apr · 99.72%

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Feb 2026
Mar 2026
Apr 2026

Figure Markets - Exchange - Operational

100.0% uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

View current status

Apr 2026

Delayed Offers
ResolvedMajor outage1 hour 54 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our vendor has restored service and we are monitoring.

  • Identified
    UTC
    Identified

    We have identified degraded performance with one of our data providers and are working with them to restore service.

Credit Reports Unavailable
ResolvedMajor outage1 hour 45 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Vendor service is restored and fully operational. We are processing applications that queued during the outage.

  • Update
    UTC
    Update

    We are continuing to work with vendors experiencing outages across our systems.

  • Identified
    UTC
    Identified

    We have identified an outage with our credit vendor and are working with them to restore service. Offers for applications will be delayed until this is remediated.

Delayed webhook publishing
Resolved2 hours 51 minutes
  • Resolved
    UTC
    Resolved

    Processing times are continuing without delays.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Webhooks are no longer delayed at this time.

  • Identified
    UTC
    Identified

    We are continuing to work toward a resolution.

Delayed application processing
ResolvedDegraded performance8 hours 15 minutes
  • Resolved
    UTC
    Resolved

    Application processing has been restored

  • Identified
    UTC
    Identified

    Delays in processing are still ongoing, we are monitoring and working to mitigate impacts.

  • Resolved
    UTC
    Resolved

    Applications are now processing as usual with no delays.

  • Monitoring
    UTC
    Monitoring

    Processing delays have improved significantly. We will continue to monitor.

  • Investigating
    UTC
    Investigating

    We are currently experiencing delays when processing applications. We are currently investigating this issue.

Some users may experience login issues
ResolvedDegraded performance22 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.

Mar 2026

Application starts are delayed for HELOC
ResolvedPartial outage1 hour 48 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
https://api.figure.com/products/heloc/pre-qualify/v1/health is back up
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Pre Qualification API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
Application starts are delayed for HELOC
ResolvedMajor outage44 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
MAR13
Database Restart
CompletedMaintenance7 minutes
  • Completed
    March 13, 2026 at 2:07 AMUTC
    Completed
    March 13, 2026 at 2:07 AMUTC
    Maintenance has completed successfully.
  • In progress
    March 13, 2026 at 2:00 AMUTC
    In progress
    March 13, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    March 13, 2026 at 2:00 AMUTC
    Planned
    March 13, 2026 at 2:00 AMUTC

    Provisioning more resources for the database which requires a quick restart.

https://api.figure.com/products/heloc/pre-qualify/v1/health is back up
ResolvedMajor outage2 minutes
  • Resolved
    UTC
    Resolved
    Pre Qualification API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating

Feb 2026

MPC operations unavailable
ResolvedMajor outage5 hours 18 minutes
  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating an incident related to mpc operations

Partner Label Sites are down
ResolvedMajor outage30 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    There was a deployment issue that caused certain configurations to be removed. Our engineers are currently investigating.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Offers Unavailable
ResolvedPartial outage3 hours 45 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are currently experiencing issues generating offers. Engineers are investigating.
https://api.figure.com/products/heloc/pre-qualify/v1/health is down
ResolvedMajor outage1 minute
  • Resolved
    UTC
    Resolved
    Pre Qualification API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating

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