Figure - Notice history

All systems operational

Corporate Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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CSP - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Docs - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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HELOC Inquiry API - Operational

99.95% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 99.86%

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Aug 2026
Sep 2026
Oct 2026

Pre Qualification API - Operational

99.95% uptime
Aug 2026 · 99.99%Sep · 100.0%Oct · 99.86%

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Aug 2026
Sep 2026
Oct 2026

Lead Portal - Operational

99.95% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 99.86%

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Aug 2026
Sep 2026
Oct 2026

Lead Portal - Bulk Processing - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Oct 2026

Partner Organization Homepages - Operational

99.95% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 99.86%

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Aug 2026
Sep 2026
Oct 2026

HELOC - Operational

99.95% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 99.86%

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Aug 2026
Sep 2026
Oct 2026

Figure Markets - Exchange - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT22
Trading platform maintenance
CompletedMaintenance7 minutes
  • CompletedOctober 22, 2026 at 9:52 PMUTC
    The maintenance is complete. The FIX gateways and REST apis have been redeployed and we're fully back online. Thanks for your patience.
  • In progressOctober 22, 2026 at 9:45 PMUTC
    Maintenance is now in progress
  • PlannedOctober 21, 2026 at 5:11 PMUTC
    We're going to be performing an upgrade to our trading platform. This will require redeploying the FIX gateways and REST apis, so a brief interruption will occur. We'll post back here once completed.
Delays Pulling Hard Credit Reports
ResolvedDegraded performance1 hour 25 minutes
  • ResolvedUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

Delays pulling lien data
ResolvedDegraded performance10 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    A vendor we rely on for lien and property data is experiencing an outage - We are working closely with them to restore service as soon as possible. Some applications/inquiries will experience longer than usual wait times when generating offers.

HELOC Application Experience Degraded Performance
ResolvedMajor outage1 hour 1 minute
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC
    We are currently investigating this incident.

Sep 2026

SEP29
Infrastructure maintenance
CompletedMaintenance16 minutes
  • CompletedSeptember 29, 2026 at 10:01 PMUTC
    The maintenance is complete. The FIX gateways and REST apis have been redeployed and we're fully back online. Thanks for your patience.
  • In progressSeptember 29, 2026 at 9:45 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 28, 2026 at 8:55 PMUTC
    We're going to be performing an upgrade to our underlying infrastructure. This will require redeploying the FIX gateways and REST apis, so a brief interruption will occur. We'll post back here once completed.
SEP13
Monthly Maintenance
CompletedMaintenance1 hour
  • CompletedSeptember 13, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 13, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • PlannedSeptember 11, 2026 at 5:39 PMUTC

    We are performing routine monthly maintenance at this time. New application submissions will be temporarily paused and services may experience brief interruptions.

Delays pulling AVMs
ResolvedDegraded performance13 minutes
  • ResolvedUTC

    A property data vendor experienced a temporary outage, which has resolved. All pending requests have automatically retried and processed.

  • InvestigatingUTC

    We are investigating this incident. Offer generation may take longer than usual.

Aug 2026

https://api.figure.com/products/heloc/pre-qualify/v1/health is back up
ResolvedMajor outage1 minute
  • ResolvedUTC
    Pre Qualification API is back up. This incident was automatically resolved by Instatus monitoring.
  • InvestigatingUTC
    Pre Qualification API is down at the moment. This incident was automatically created by Instatus monitoring.
AUG9
Monthly Maintenance
CompletedMaintenance1 hour
  • CompletedAugust 09, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressAugust 09, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • PlannedJuly 22, 2026 at 7:18 PMUTC

    We are performing routine monthly maintenance at this time. New application submissions will be temporarily paused and services may experience brief interruptions.

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