Figure - Notice history

All systems operational

Corporate Website - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 100.0%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

CSP - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.91%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Docs - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 100.0%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

HELOC Inquiry API - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.35%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Pre Qualification API - Operational

100% - uptime
Mar 2026 ยท 99.98%Apr ยท 99.99%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Lead Portal - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 99.66%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Lead Portal - Bulk Processing - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 100.0%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Partner Organization Homepages - Operational

100% - uptime
Mar 2026 ยท 100.0%Apr ยท 100.0%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

HELOC - Operational

100% - uptime
Mar 2026 ยท 99.75%Apr ยท 99.72%May ยท 100.0%

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Mar 2026
Apr 2026
May 2026

Notice history

May 2026

No notices reported this month

Apr 2026

Delayed Offers
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our vendor has restored service and we are monitoring.

  • Identified
    Identified

    We have identified degraded performance with one of our data providers and are working with them to restore service.

Credit Reports Unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Vendor service is restored and fully operational. We are processing applications that queued during the outage.

  • Update
    Update

    We are continuing to work with vendors experiencing outages across our systems.

  • Identified
    Identified

    We have identified an outage with our credit vendor and are working with them to restore service. Offers for applications will be delayed until this is remediated.

Delayed webhook publishing
  • Resolved
    Resolved

    Processing times are continuing without delays.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Webhooks are no longer delayed at this time.

  • Identified
    Identified

    We are continuing to work toward a resolution.

Delayed application processing
  • Resolved
    Resolved

    Application processing has been restored

  • Identified
    Identified

    Delays in processing are still ongoing, we are monitoring and working to mitigate impacts.

  • Resolved
    Resolved

    Applications are now processing as usual with no delays.

  • Monitoring
    Monitoring

    Processing delays have improved significantly. We will continue to monitor.

  • Investigating
    Investigating

    We are currently experiencing delays when processing applications. We are currently investigating this issue.

Some users may experience login issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.

Mar 2026

Application starts are delayed for HELOC
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
https://api.figure.com/products/heloc/pre-qualify/v1/health is back up
  • Resolved
    Resolved
    Pre Qualification API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating
Application starts are delayed for HELOC
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Database Restart
  • Completed
    March 13, 2026 at 2:07 AM
    Completed
    March 13, 2026 at 2:07 AM
    Maintenance has completed successfully.
  • In progress
    March 13, 2026 at 2:00 AM
    In progress
    March 13, 2026 at 2:00 AM
    Maintenance is now in progress
  • Planned
    March 13, 2026 at 2:00 AM
    Planned
    March 13, 2026 at 2:00 AM

    Provisioning more resources for the database which requires a quick restart.

https://api.figure.com/products/heloc/pre-qualify/v1/health is back up
  • Resolved
    Resolved
    Pre Qualification API is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    Investigating

Mar 2026 to May 2026

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